Have you ever faced issues with unhygienic food products or had bad dining experiences where safety and hygiene norms were clearly ignored? In such cases, you can file an official complaint with the Food Safety and Standards Authority of India (FSSAI) for swift redressal and action against the non-compliant food business.
This complete guide covers all details regarding lodging complaints against food companies violating safety regulations in India:
FSSAI is the apex food regulator responsible for the implementation of food safety laws in India. By complaining to FSSAI about lapses in product quality, false claims, or compromises in hygiene by food companies, you empower the authority to take corrective actions and enforce compliance. This safeguards the health and well-being of all consumers. So do not ignore any issue you face and promptly bring it to FSSAI's notice.
The primary point for lodging official complaints against food businesses is the FSSAI portal. You can submit the complaint online along with details, photos, and documentation as evidence. This facilitates quick and transparent redressal. Apart from the portal, you can also call the FSSAI helpline number for your state and register a complaint verbally if needed.
Once submitted, FSSAI examines the complaint and initiates an inquiry if found valid. An investigation team inspects the food establishment to assess violations. Further probes may involve sample collection and lab testing. Basis their report, FSSAI can levy fines, cancel licenses or initiate prosecution if gross violations are established. Complainants can track updates online using the complaint number. Timely resolutions are enabled through the online system.
With increased consumer complaints, FSSAI remains vigilant and proactive in enforcement. Your complaint could prevent health risks for others too. Therefore, do not hesitate to speak up against any food business flouting norms. The online complaint mechanism makes the process smooth, efficient, and hassle-free for citizens. Achieving food safety is a shared responsibility - do your part by reporting non-compliance and helping FSSAI make food in India safer and compliant.